FAQs

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

All ready made items will ship within 24 hours. Personalized/Custom orders will ship within 3-5 days. Delivery usually takes additional 2-3 days in the U.S. During the holidays delivery times may increase.

HOW DO I ADD PERSONALIZATION?

Please write what you would like the item to say in the NOTES section during checkout. If you're unable to find that section please contact me at dollsbyyana@yahoo.com

CAN I CHOOSE MY OWN COLORS/DESIGN?

Yes. If you'd like a color or design that you don't see available on the site, please contact me and I will do my best to accommodate your request.

HOW DO I TAKE CARE OF THE DOLLS?

The dolls are dry clean only. Keep out of direct sunlight. Not suitable for children under 3.